Innovative Methods for Service Engineering and Management

  • 2010-01-18

Trends in e-Commerce | Public Lecture in Business Informatics


In this talk I will present some persuasive systems we are developing and take a specific aim: can technology help orienting natural face-to-face communication to a cultural discussion? A museum visit can be considered successful if a conversation about the cultural experience develops. We foresee a stop at the museum café to be the ideal situation to introduce a tabletop interface meant to foster the conversation of the visitors. In a second situation, a dramatic computer-based presentation genre has been devised specifically for influencing and assessing mobile small group conversation.


Oliviero Stock, Irst senior fellow, has been at ITC-irst since 1988 and has been its Director from 1997 to 2001. His activity is mainly in artificial intelligence, natural language processing, intelligent interfaces, cognitive technologies. He is the author of nearly two hundred peer-reviewed papers and author or editor of twelve volumes, and member of the editorial board of a dozen scientific journals. He has also been an invited speaker at over sixty conferences; participant or coordinator at over twenty panels. He has been Chairman of the European Coordinating Committee for Artificial Intelligence, President of the Association for Computational Linguistics and of the Italian AI Association and is an ECCAI Fellow and a AAAI Fellow.



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